Orders will be shipped out from Monday - Friday (within business hours) and will be sent to their destination within 1-2 business days of the order being processed. Once we have sent your item via our selected shipping company in Australia or for international shipping you will then be sent a unique tracking number for your purchase.
If for any reason you may have made a mistake with your address or have chosen the wrong product, you need to email us at firstname.lastname@example.org with your name and order number explaining your issue before it has been processed and sent.
ECO FRIENDLY -
All items will be sent in our new Compostable satchels, or for bigger orders they will be sent in a cardboard box that can be recycled.
We will be reducing the use of plastics, to eventually not us any type of plastic in our shipping.
everything will soon be either compostable or recyclable with your product when posted to you!.
Compostable satchels -
Our compostable mailers are made from a combination of PBAT, a bio based polymer which is compostable, and PLA which is made up of plant materials such as regular ﬁeld corn and wheat straw. Our use of PLA makes up barely 0.05% of the annual global corn crop, making it an incredibly low-impact resource. Read on for further certifications and information.
The bags are certified by the leading authorities worldwide; meeting American, European, International and Australian standards – including certiﬁcations for your domestic home compost. To gain these certiﬁcations, the product must break down within 90 days in commercial compost and 180 days in domestic compost conditions, including worm farm compost. After degradation, they must leave no harmful residues behind.